Dozens of Aussie banks go down after supplier outage

Dozens of Aussie banks go down after supplier outage

As many as 27 smaller Australian banks and credit unions were offline for much of the weekend after a Telstra outage left their supplier scrambling to restore services.

The affected banks are all customers of Data Action, an Australian banking and IT solutions provider. The list spans the likes of Defence Bank, Bank Australia, Credit Union SA, Qudos Bank, Beyond Bank, P&N Bank, and People’s Choice Credit Union, among others.

Services appeared to first fall over early Saturday morning, when many of the banks took to social media to advise customers of an “unexpected issue” with online and mobile banking and their websites.

The issues stretched into Saturday night and early Sunday morning. Systems were restored at around 7am AEDT.

The problems appeared to stem from a Telstra outage that affected the IP addresses Data Action hosts for its customers. Data Action’s own website similarly went offline for the same period.

For more detailed information regarding the supplier outage, please see. www.itnews.com

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Posted on

March 19, 2018